Rander is a CTI software, that integrates with Panasonic PBX. Rander brings together the two main communication tools - the computer and the telephone. With Panasonic PBX and Rander working together PC and telephone work as one device. Your company may work far more effectively with Rander as it gives you a basic CTI call center functionality. Your employees can handle more calls in the same amount of time, you can provide even better customer care.
Rander Displays real-time PBX call activity, pops up the customer data on incoming calls, gives you the ability to track and control all the calls. The system can be monitored live in real time to ensure the most efficient operation. Numbers can be selected by name or number from a personal or global phonebook and auto-dialled with a single click. All calls made or received are logged.
Rander includes Microsoft Outlook addin that provides you basic CTI functionality directly from Outlook.
Rander also includes RanCom ? the SDK (Software Development Kit) that allows you to integrate Rander into any application or database.
Author: | Ranat All programs by this author |
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Keywords Not Established
Recent Changes: CTI SMDR feature added. Interface improvements.
Install Support: Install and Uninstall
Supported Languages: English, Dutch, German, Macedonian, Persian, Polish, Russian, Serbian, Slovenian, Spanish, Turkish
Additional Requirements: Not Established
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